Friday, April 30, 2010

Laughing Your Way to Organisational Health

Workplace Wellness
Workplace wellness is a serious issue. With terms like "stress-related-illness" and "burnout" becoming household words, organizations are increasingly looking for ways to keep their workforce happy, healthy and productive. Up to now, most organizations tended to devalue the idea of laughter at work, seeing it as a distraction from getting the "real" job done. This attitude is also reinforced by the work ethic many of us were raised with: "No pain, no gain," "Work isn't supposed to be fun – it’s a serious business”.

However, we're starting to realize that all of this suffering is hurting us more. Not only that, but we're finding that it's actually counter-productive to the bottom-line results. And amazingly enough, this is confirmed by scientific research. A recent study conducted at financial institutions found that managers who facilitated the highest level of employee performance used humor the most often. Scientific data is also proving that laughter is an integral part of physical wellness. It has been found that laughing 200 times burns off the same amount of calories as 10 minutes on a rowing machine. Another study found that after a bout of laughter, blood pressure drops to a lower, healthier level than before the laughter began. Laughter also oxygenates your blood, thereby increasing energy level, relaxes your muscles and works out all your major internal systems like the cardiovascular and respiratory systems. Furthermore, researchers are discovering that laughter also affects the immune system. Hence laughing makes people grow stronger, with the body's T-cells, natural killer cells and antibodies all showing signs of increased activity.

When You Need Humour ...
So what are the specific indicators that tell us we need to incorporate humor into our workplace? According to psychologists there are two major factors.The first is being placed in no-win situations. These include being expected to do a job but not having the necessary resources in terms of time, money, policies or people power. This can also include having to serve a difficult or overly demanding client base or boss, or having to enforce unpopular rules or regulations.

The second is the presence of unpredictable or uncontrollable stressors. These can take the form of regularly arising, but unpredictable, situations which adversely affect stress, workloads or scheduling. They can also include decisions made at other levels of the organization or government that affect your job but into which you have little or no input.

In situations where we have little or no control over our external circumstances, our only control lies in how we react to them. We can either choose to laugh or despair. In some ways, laughter is the only rational response to all of this since, in order to survive, we need to find a life-affirming way to cope. Being able to laugh about ourselves and our situation helps us release tension, regain our perspective, and accept that which we cannot change. Not only that, it also gives us the physical energy and resilience needed to survive.

As more and more groups realize the benefits of laughter, they are incorporating it into their wellness programs. What I have found from working with numerous organizations is that they are often full of very funny and resourceful people who just need to be given permission and encouragement to use their sense of humor on the job. Our "inner clown" is now our lifeline in these times of change and uncertainty. Giving him or her free rein not only results in healthier workplaces, but also increases bonding with the rest of the team. Remember, the group that plays together, stays together!
_Anshumali Saxena www.soilindia.net

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