Sunday, March 14, 2010

Inspired Change Management- Bridging Macro and Micro Business Necessities

A productive organizational development process involves fortifying both individual parts (or replacing ones that cannot be supervised or rehabilitated) and strengthening the whole system. Similarly integrating formal and informal systems is vital to a proactive Organizational Development-Team Building process. Here are three essentials for inspired change management for better bottomline and happy customers (internal and external):
a. Macro and Formal. Using outlined structures and strategies as a foundation, your people building process needs to be ready to expand into an OD process through interaction amongst different departmental members. This occurs when various teams of a branch or division meet on a regular basis, for example, at a monthly staff meeting. Even if having employees run these larger macro meetings is not practical (though department heads might rotate as facilitators) you can still have a wavelength section. Here the primary focus is understanding the many obstacles in coordination and negotiation amongst the teams or departments. Do you have their mutual support or is it more in-house territoriality and seeped in cutthroat competition? A Q & A session on your prevailing macro structure can also disseminate key information. Such an event helps employees to scrutinize the knowledge and focus of their leadership.
b. Matrix Teaming. In between macro and micro, formal and informal is the matrix concept. Representative individuals from various teams or departments meet to discuss crosscutting issues. These meetings can range from small task groups to larger gatherings. This is an excellent way to gauge actual or potential, formal or informal productivity innovations that need to be given the green light for experimentation. The latter, when verified, can readily lend themselves to various “on the spot” rewards. Clearly, in an open system, such organizational problem-solving structures and teams can be mutually reinforcing in a very positive manner.
c. Micro and Informal. Team members need to gather and check with each other at regular intervals in informal settings, often with such icebreakers like snacks/coffee. Unfinished business or anticipated roadblocks can be easily identified. Useful short-term and spontaneous problem solving suggestions are easily generated at such meetings. Five or ten minutes of this informal morning or opening shift roundup will also increase people’s participation in the business goals focus. This collective ritual always enhances enterprise-wide cohesiveness, employee-morale and productivity.
- anshumali.saxena@soilindia.net

Friday, March 12, 2010

Responsive Change Torchbearers of Inspired Leadership

Many organizations are facing challenges associated with increasing development productivity, aligning ‘people networks’ to support overall business strategy. This is essential to sustain an agile and flexible organization that can rapidly respond to changing business requirements. Initiatives to improve the alignment of micro initiatives with macro (environmental) developments are commonly hindered by isolated business processes, duplication of decision takers and a fragmented information sharing model. This lack of micro-macro integration causes inefficiency, errors, duplication, and missed business opportunities as the business initiatives address only small parts of the business process continuum. Only a holistic approach to service-oriented architecture — adopted in the design, development, and operation of enterprise-wide micro initiatives makes any organization responsive. Innovative micro-initiatives that map to macro events can effectively act as "glue" that works as an adhesive (local level) strategy and a cohesive (global level) game-plan. While every seasoned manager has experience with the good, bad and ugly of micro planning there are a few core inspired leadership lessons for succeeding in responsive change-management:
* Responsive management looks ahead to new realities
* Responsive management works with focused priorities.
* Responsive management plays for performance impact.
* Responsive management lives with transparency in action.
* Responsive management thinks about its alternatives.
What do these responsive companies and the people who run them teach us? First, inspired leaders must be champions of the customer experience. By example and by emphasis, they must set high expectations for satisfying customers in their organizations. Second, employee empathy is what creates distinctive service. It's not enough to put on a happy face. And while technology is often central to providing a superior interconnects between micro initiatives and macro necessities, it must be used to benefit people, not just to replace the human element.

Thursday, March 11, 2010

Shorter Leadership Learning Programs With Intensive Industry Participation Needed

Kids are maturing faster, businesses are expanding faster, globalization is galloping at a faster pace. Winner- leaders are now needed to take charge earlier, and people need to transform from regular managers to being inspired leaders far earlier in their careers. Exciting times ahead!! This is what came out after 2 years of extensive international research and industry consultation by founders of SOIL (School Of Inspired Leadership) at Gurgaon, NCR Delhi
www.soilindia.net

Wednesday, March 10, 2010

How to Leverage e-Social Networks

We humans are ‘social animals’ which means that we hate being lonely and love belonging to a social group. No wonder interaction is a popular necessity for many as we form many social networks based on religion, personal interests, individual hobbies, professional pursuits, pastime pleasures or even expertise and talents. Using social networks for personal benefit or business recognition is now more important than ever.
Overcoming e-networking challenges-One of the most difficult networking challenge is to expand your influence by being an inspired leader that people revere consistently. Theoretical knowledge is insufficient for grooming better leaders in the fast changing world of today. No wonder SOIL has got acclaimed business leaders to mentor students one-to-one so that they can grow both in confidence as well as reputation even before they get hired for plum positions. Students @ SOIL are using their social network presence to spread the inspired leadership message to far corners of the connected web world. This is giving many the perfect platform to reach out to many committed e-friends and business leaders-in-making.
Participate in this unique immersive inspired leadership program at www.soilindia.net and be transformed for the better, forever.